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NHNLA Webinar: Cultural Sensitivity
February 22 @ 12:00 pm - 2:00 pm
Cultural sensitivity is critical in the world of Housing Counseling. A Housing Counselor must be able to properly deal with culturally sensitive issues to gain the client’s trust and confidence. But how is that accomplished if a Housing Counselor is unaware of avoidable mistakes in communicating with those of diverse backgrounds? This webinar will prepare housing counselors to become more culturally sensitive to the needs of the community they are serving. Participants will gain the tools to effectively communicate with their clients and thereby reduce misunderstandings and create positive long-term relationships. Register here.